Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • Passengers are requested to report 15 minutes in advance before departure time with a copy of ticket. The bus will not wait for passengers who are late
  • Pickup points, Pickup Time, Drop off points and Drop Time are only tentative timings and it may vary based on changes from the bus
  • The passengers are requested to co-operate with the bus operators to achieve punctuality
  • The Ticket booked is not transferable; Baggage’s are carried at passenger's risk.Management is not responsible for your luggage s/baggage belongings inside the bus/office
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged
  • Bus Operator reserves rights to change the seat while boarding, if adjacent seat is female
  • Smoking and consumption of alcohol is strictly prohibited in the coach
  • All other conditions are applicable which company announces then and there.
  • All other conditions specific to a Bus Operator is applicable then and there
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of SMR Travels To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.